Privacy Policy

Last Updated: September 1, 2026

Cellaware Technologies LLC ("Cellaware," "we," "us," or "our") respects your privacy and is committed to protecting the personal information we collect through our corporate website.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit Cellaware's website, submit a form, communicate with us, subscribe to marketing communications, or otherwise interact with our website.

This Privacy Policy applies to the Cellaware corporate website and related marketing pages. It does not govern the use of the ChatWMS application or the processing of information through ChatWMS. Information relating to the use of ChatWMS is addressed separately in the ChatWMS Privacy Policy and, where applicable, agreements between Cellaware and its customers.

1. Information We Collect

The information we collect depends on how you interact with our website.

Information You Provide to Us

You may provide personal information directly to us when you:

• Request a demonstration
• Submit a contact or information request
• Apply to participate in a program
• Subscribe to marketing or other communications
• Register for an event
• Submit a job application or employment inquiry
• Participate in surveys or research
• Communicate with us by email, telephone, or through a website form

This information may include:

• Name
• Business email address
• Telephone number
• Company or organization
• Job title or role
• Country or geographic region
• Communication and marketing preferences
• Information contained in messages, forms, or other communications you submit to us

Please do not submit sensitive personal information through our general website forms unless specifically requested.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, and similar technologies.

This information may include:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Referring website or source
• Pages viewed
• Links clicked
• Dates and times of visits
• Approximate geographic location derived from IP address
• Website interaction and engagement information

We may use this information to operate the website, understand how visitors use it, measure website performance, improve our content, and support our sales and marketing activities.

2. How We Collect Information

We may collect information:

• Directly from you when you submit information to us
• Automatically when you interact with our website
• Through website hosting, analytics, customer relationship management, and marketing technologies
• From business partners, referral sources, or publicly available business information where permitted by law

Our website is hosted and supported using third-party technology providers, including HubSpot, which may process website visitor information on our behalf.

3. How We Use Information

We may use personal information for the following purposes:

• To respond to inquiries and requests
• To schedule and provide product demonstrations
• To communicate with prospective and existing customers, partners, and other business contacts
• To provide information about Cellaware and its products and services
• To manage marketing subscriptions and communication preferences
• To administer programs, events, surveys, and other website activities
• To understand website usage and improve our website, content, products, and services
• To maintain the security and integrity of our website and systems
• To identify and prevent fraud, abuse, or unauthorized activity
• To maintain business records
• To comply with legal and regulatory obligations
• To establish, exercise, or defend legal claims

Where applicable law requires a legal basis for processing, we may process personal information based on consent, our legitimate business interests, performance of a contract or steps taken at your request before entering into a contract, or compliance with legal obligations.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate website functionality, understand website usage, remember preferences, and support analytics and marketing activities.

These technologies may collect information about your browser, device, IP address, website activity, and interaction with our content.

We may use essential cookies that are necessary for website operation as well as analytics, functionality, or marketing technologies where permitted by applicable law.

Where required, we provide visitors with choices regarding non-essential cookies through our website's cookie consent tools.

You may also control cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some portions of the website.

5. Marketing Communications

We may use contact information you provide to communicate with you about Cellaware products, services, events, programs, and other information that may be relevant to your business.

Where required by law, we will obtain your consent before sending marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us at privacy@cellaware.com.

Unsubscribing from marketing communications will not prevent us from sending non-marketing communications that may be necessary in connection with an existing business relationship, transaction, legal obligation, security matter, or request you have submitted.

6. How We Share Information

Cellaware does not sell or rent personal information.

We may disclose personal information to third parties in the following circumstances:

Service Providers

We may share information with service providers that perform services on our behalf, such as:

• Website hosting
• Customer relationship management
• Marketing automation
• Website analytics
• Email delivery
• Cybersecurity
• Business operations and professional services

These providers are permitted to process information only as necessary to provide services to Cellaware and subject to applicable contractual and legal obligations.

Business Partners

We may share information with authorized business partners where necessary to respond to an inquiry, support a business relationship, or provide information about Cellaware products and services.

Where appropriate, we will disclose when an inquiry or relationship involves a reseller, referral partner, or other third party.

Legal and Compliance Purposes

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, or governmental request
• Protect the rights, property, or safety of Cellaware, our customers, or others
• Investigate fraud, misuse, or security incidents
• Enforce agreements or policies
• Establish, exercise, or defend legal claims

Business Transactions

If Cellaware is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on factors including:

• The nature of the information
• The purpose for which it was collected
• The duration of our relationship with you or your organization
• Applicable contractual obligations
• Legal, regulatory, tax, accounting, or reporting requirements
• Applicable limitation periods
• Security, fraud prevention, and dispute-resolution requirements

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our internal practices and applicable law.

8. Your Privacy Choices and Rights

Depending on where you reside, applicable privacy laws may provide you with certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request a portable copy of certain personal information
• Opt out of certain marketing communications

These rights are subject to applicable legal limitations and exceptions.

To submit a privacy request, contact us at privacy@cellaware.com.

We may need to verify your identity before completing certain requests.

9. International Data Transfers

Cellaware is based in the United States, and information collected through our website may be processed or stored in the United States or other countries in which Cellaware or its service providers operate.

Privacy and data protection laws in those jurisdictions may differ from those in your country of residence.

Where required by applicable law, Cellaware uses appropriate safeguards for international transfers of personal information. These safeguards may include contractual protections, such as Standard Contractual Clauses approved by relevant regulatory authorities, or other legally recognized transfer mechanisms.

10. Security

Cellaware maintains administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These safeguards may include access controls, encryption, system monitoring, security policies, and other measures appropriate to the nature of the information being processed.

Our website uses encrypted communications, including HTTPS, to protect information transmitted between your browser and the website.

No internet transmission, website, or information system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.

11. Children's Privacy

Cellaware's website and services are intended for business users and are not directed to children.

We do not knowingly collect personal information from children under the age of 13 through our website.

If we become aware that personal information from a child under the age of 13 has been collected through the website, we will take reasonable steps to delete the information where required by applicable law.

12. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

Cellaware is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of any third-party website or service before providing personal information to it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, technology, legal requirements, or privacy practices.

When we make changes, we will update the Last Updated date at the top of this page.

If we make a material change to how we use personal information, we may provide additional notice when required by applicable law.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or Cellaware's privacy practices, you may contact us at:

Cellaware Technologies LLC

Email: privacy@cellaware.com

Mailing Address:
6387 Camp Bowie Blvd #286
Fort Worth, TX 76116
United States