--- title: ChatWMS Customer Stories & Case Studies | Cellaware description: Explore how warehouse and logistics teams use ChatWMS to improve access to WMS data, reduce reporting effort, and support daily operations. --- [![Cellaware\_Logo\_Color-01](https://www.cellaware.com/hubfs/Cellaware_Logo_Color-01.jpg)](https://www.cellaware.com?hsLang=en) - PRODUCT - [ChatWMS](https://www.cellaware.com/chatwms?hsLang=en) - Features - [Chat](https://www.cellaware.com/chat?hsLang=en) - [Dashboards](https://www.cellaware.com/dashboards?hsLang=en) - [Alerts](https://www.cellaware.com/alerts?hsLang=en) - [Reports](https://www.cellaware.com/reports?hsLang=en) - [Integrations](https://www.cellaware.com/integrations?hsLang=en) - RESOURCES - [Customer Stories](https://www.cellaware.com/customer-stories) - [Trust Center](https://trustcenter.cellaware.com/) - [Documentation](https://chatwms.io) - [Blog](https://www.cellaware.com/blog?hsLang=en) - [ChatWMS Support](https://www.cellaware.com/cellaware-portal?hsLang=en) - [CUSTOMERS](https://www.cellaware.com/customers?hsLang=en) - COMPANY - [About Cellaware](https://www.cellaware.com/about-cellaware?hsLang=en) - [Careers](https://www.cellaware.com/careers?hsLang=en) - [PARTNERS](https://www.cellaware.com/partners?hsLang=en) [GET A DEMO](https://www.cellaware.com/request-a-demo?hsLang=en) CUSTOMER STORIES # Real warehouses. Real questions. Real operational impact. See how warehouse teams are using ChatWMS to make their data easier to access, understand, and act on. [REQUEST A DEMO](https://www.cellaware.com/request-a-demo?hsLang=en) LIVE USAGE # Built for real warehouse operations. ChatWMS is already being used across live warehouse operations to make operational data easier to access, understand, and act on.   \-- Warehouses Connected to ChatWMS       \-- ChatWMS Users Across customer operations       \-- Questions Asked Through ChatWMS     ## How teams are putting ChatWMS to work. From answering day-to-day operational questions to monitoring performance across multiple warehouses, ChatWMS helps teams turn WMS data into something they can actually use. #### Faster Operational Answers Give warehouse teams direct access to the data behind everyday questions without waiting on a report or analyst. #### Better Performance Visibility Use dashboards and reporting to surface the metrics teams need to understand what is happening across the warehouse. #### Proactive Issue Detection Monitor important conditions and alert the right people when something needs attention. #### Less Manual Reporting Automate recurring analysis and reporting so teams spend less time assembling data and more time acting on it. ## It **starts** with a question. See how warehouse teams use ChatWMS to turn everyday operational questions into answers they can act on. - #### Which orders are still waiting to be picked? - #### Which work types took the longest yesterday? - #### How many units did we receive yesterday? - #### How many empty locations do I have? ![ChatWMS showing warehouse orders still waiting to be picked](https://www.cellaware.com/hubfs/Screenshot%202026-09-10%20155129.png) ### Identify open work before it becomes a problem. Give supervisors a faster way to understand what work is still outstanding so they can prioritize the floor and keep orders moving.   ![ChatWMS comparing warehouse work types by time spent](https://www.cellaware.com/hubfs/Screenshot%202026-09-10%20155102.png) ### Find where operational time is being spent. Help leaders identify where time is being spent so they can investigate delays, labor gaps, or process issues that may need attention.   ![ChatWMS showing units received during warehouse operations](https://www.cellaware.com/hubfs/Screenshot%202026-09-10%20155405.png) ### Understand inbound volume without running a report. Make routine operational checks easier by giving teams direct access to the activity behind daily receiving performance.   ![ChatWMS showing empty warehouse locations with a follow-up breakdown](https://www.cellaware.com/hubfs/Screenshot%202026-09-10%20155604.png) ### Start with the answer. Then keep digging. Help teams understand available capacity and ask follow-up questions to narrow the answer by area, location type, or other operational context.   CUSTOMER SPOTLIGHT ## Kenco is putting warehouse data directly in the hands of operations. Across a growing network of warehouse operations, Kenco is using ChatWMS to make WMS data easier for teams to access, understand, and act on without relying on traditional reporting workflows for every question. ![Kenco](https://www.cellaware.com/hubfs/2024-Kenco-Primary-Logo-Color-RGB.png "Kenco") **17+ Warehouses** Using ChatWMS across Kenco operations **35,000+ Questions Answered** Across ChatWMS deployments THE CHALLENGE ### Warehouse teams need fast access to operational data, but getting answers often means relying on existing reports, analysts, or one-off requests. HOW CHATWMS HELPS ### Kenco teams use ChatWMS to ask operational questions, build dashboards, monitor conditions, and automate recurring reporting directly from their warehouse data. THE IMPACT ### ChatWMS gives operations teams a more direct and consistent way to work with their data across multiple warehouse environments.   Full Kenco customer story coming soon → ## Your operation has its own questions. ChatWMS is built to work with the data, workflows, and decisions that matter in your warehouse. [REQUEST A DEMO](https://www.cellaware.com/request-a-demo?hsLang=en) ![cellaware-logo](https://www.cellaware.com/hubfs/logo.png) **Cellaware Technologies** Fort Worth, TX ### Product - [ChatWMS](https://www.cellaware.com/chatwms?hsLang=en) - [Chat](https://www.cellaware.com/chat?hsLang=en) - [Dashboards](https://www.cellaware.com/dashboards?hsLang=en) - [Alerts](https://www.cellaware.com/alerts?hsLang=en) - [Reports](https://www.cellaware.com/reports?hsLang=en) ### Resources - [Customer Stories](https://www.cellaware.com/customer-stories) - [Blog](https://www.cellaware.com/blog?hsLang=en) - [Documentation](https://chatwms.io) - [Support](https://www.cellaware.com/cellaware-portal?hsLang=en) - [Trust Center](https://trustcenter.cellaware.com/) - [Early Integration Program](https://www.cellaware.com/early-integration-program?hsLang=en) ### Company - [About Cellaware](https://www.cellaware.com/about-cellaware?hsLang=en) - [Customers](https://www.cellaware.com/customers?hsLang=en) - [Partners](https://www.cellaware.com/partners?hsLang=en) - [Careers](https://www.cellaware.com/careers?hsLang=en) - [Request a Demo](https://www.cellaware.com/request-a-demo?hsLang=en) © 2026 Cellaware Technologies LLC All rights reserved | [Privacy Policy](https://cellaware.com/cellaware-privacy-policy?hsLang=en) | Cookie Settings [Powered by Atlas - a B2B SaaS HubSpot theme](https://www.kalungi.com/atlas-hubspot-theme-for-b2b-saas-software)